Applied for tickets issued from August 6, 2019 and flight operated by Vietnam Airlines only
Fare Type |
Change |
Cancellation |
Priority check-in |
Checked baggage |
---|---|---|---|---|
Business Flex J, C |
Permitted without fee |
- Before Departure time: USD 100 - On/After Departure time: USD 200 |
Allowed |
01 piece (32kg) |
Business Classic D, I |
Permitted with fee: USD 30 |
- Before Departure time: USD 100 - On/After Departure time: USD 200 |
Allowed |
01 piece (32kg) |
Economy Flex Y, B, M, S |
- Permitted without fee (Exception for Lunar New Year period) - On New for Lunar New Year period + Before Departure time: USD 15 + On/After Departure time: USD 30 |
- Before Departure time: USD 50 - On/After Departure time: USD 75 |
Allowed |
01 piece (23kg) |
Economy Classic H, K, L, Q, N, R |
- Before Departure time: USD 30 - On/After Departure time: USD 45 |
- Before Departure time: USD 50 - On/After Departure time: USD 100 |
Not allowed |
01 piece (23kg) |
Economy Lite T, E |
- Before Departure time: USD 30 - On/After Departure time: Not permitted |
- Before Departure time: USD 50 - On/After Departure time: Not permitted |
Not allowed |
01 piece (23kg) |
Economy Super Lite A, G, P |
Not permitted |
Not permitted |
Not allowed |
No |
General Fare Rules:
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
Fare Type |
Arrial |
Change fee |
Cancellation fee |
Priority check-in |
Advanced Seat |
Check-in Baggage |
---|---|---|---|---|---|---|
Business Flex J, C |
To Europe/ Australia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes |
To South East Asia, United States, North East Asia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
Business Classic D, I |
To Europe/ Australia |
Charged USD50 |
Charged USD150 |
Allowed |
Allowed |
Yes |
To South East Asia, United States, North East Asia |
Charged USD20 |
Charged USD100 |
Allowed |
Allowed |
Yes | |
Premium Economy Flex W |
To Europe/ Australia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes |
To South East Asia, United States, North East Asia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
Premium Economy Classic Z, U |
To Europe/ Australia |
Charged USD50 |
Charged USD150 |
Allowed |
Allowed |
Yes |
To South East Asia, United States, North East Asia |
Charged USD20 |
Charged USD200 |
Allowed |
Allowed |
Yes | |
Economy Flex Y, M, B, S |
To Europe/ Australia |
1. Before ticketed flight date: free |
1. Before ticketed flight date: charged USD100 |
Not allowed |
Allowed |
Yes |
To South East Asia, United States, North East Asia |
1. Before ticketed flight date: free |
1. Before ticketed flight date: charged USD100 |
Not allowed |
Allowed |
Yes | |
Economy Classic H, K, L, Q, N, R |
To Europe/ Australia |
Charged: |
Charged: |
Not allowed |
Allowed |
Yes |
To South East Asia, United States, North East Asia |
Charged: |
Charged: |
Not allowed |
Allowed |
Yes | |
Economy Lite T, A, E |
To Europe/ Australia |
Charged: |
Charged: |
Not allowed |
Not allowed |
Yes |
To South East Asia, United States, North East Asia |
Charged: |
Charged: |
Not allowed |
Not allowed |
Yes | |
Economy Super Lite G, P |
To Europe/ Australia |
Charged USD150 |
Charged USD250 |
Not allowed |
Not allowed |
Yes |
To South East Asia, United States, North East Asia |
Charged USD80 |
Charged USD200 |
Not allowed |
Not allowed |
HAN/SGN/DAD/CXR/VDO to BKK/SGN/KUL/CGK: No Others: Yes |
General Fare Rules:
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
Fare Type |
Departure |
Change fee |
Cancellation fee |
Priority check-in |
Advanced Seat |
Check-in Baggage |
---|---|---|---|---|---|---|
Business Flex J, C |
From South East Asia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes |
From Korea |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From North East Asia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Australia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From United States |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Europe |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
Japan |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Taiwan, China |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Russia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
Business Classic D, I |
From South East Asia |
Charged USD30 |
Charged USD120 |
Allowed |
Allowed |
Yes |
From Korea |
Charged USD30 |
Charged USD120 |
Allowed |
Allowed |
Yes | |
From North East Asia |
Charged CNY130/ HKD360 |
Charged USD120 |
Allowed |
Allowed |
Yes | |
From Australia |
Charged AUD50 |
Charged USD120 |
Allowed |
Allowed |
Yes | |
From United States |
Charged USD20 |
Charged USD150 |
Allowed |
Allowed |
Yes | |
From Europe |
Charged EUR/GBP75 |
Charged EUR/GBP200 |
Allowed |
Allowed |
Yes | |
From Japan |
Charged JPY15000 |
Charged USD200 |
Allowed |
Allowed |
Yes | |
From Taiwan, China |
Free |
Charged USD120 |
Allowed |
Allowed |
Yes | |
From Russia |
Charged EUR100 |
Charged EUR200 |
Allowed |
Allowed |
Yes | |
Premium Economy Flex W |
From South East Asia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes |
From Korea |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From North East Asia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Australia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From United States |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Europe |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Japan |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Taiwan, China |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Russia |
Permitted without fee |
Charged USD100 |
Allowed |
Allowed |
Yes | |
Premium Economy Classic Z, U |
From South East Asia |
Charged USD30 |
Charged USD100 |
Allowed |
Allowed |
Yes |
From Korea |
Charged USD30 |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From North East Asia |
Charged USD30 |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Australia |
Charged AUD50 |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From United States |
Charged USD30 |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Europe |
Charged EUR/GBP75 |
Charged EUR/GBP150 |
Allowed |
Allowed |
Yes | |
From Japan |
Charged JPY15000 |
Charged USD150 |
Allowed |
Allowed |
Yes | |
From Taiwan, China |
Free |
Charged USD100 |
Allowed |
Allowed |
Yes | |
From Russia |
Charged EUR100 |
Charged EUR150 |
Allowed |
Allowed |
Yes | |
Economy Flex Y, M, B, S |
From South East Asia |
1. Before ticketed flight date: free 2. On/After ticketed flight date: - Y booking class: free - M/B/S booking class: charged USD20/ SGD30/ THB720/ MYR85/ IDR290000 |
1. Before ticketed flight date: charged USD100 2. On/After ticketed flight date: charged USD150 |
Not allowed |
Allowed |
Yes |
From Korea |
1. Before ticketed flight date: free |
1. Before ticketed flight date: charged USD100 2. On/After ticketed flight date: charged USD150 |
Not allowed |
Allowed |
Yes | |
From North East Asia |
1. Before ticketed flight date: free 2. On/After ticketed flight date: - Y booking class: free - M/B/S booking class: charged CNY130/HKD360 |
1. Before ticketed flight date: charged USD100 2. On/After ticketed flight date: charged USD150 |
Not allowed |
Allowed |
Yes | |
From Australia |
1. Before ticketed flight date: free 2. On/After ticketed flight date: - Y booking class: free - M/B/S booking class: charged AUD50 |
1. Before ticketed flight date: charged USD100 2. On/After ticketed flight date: charged USD150 |
Not allowed |
Allowed |
Yes | |
From United States |
1. Before ticketed flight date: free 2. On/After ticketed flight date: - Y booking class: free - M/B/S booking class: charged USD20 |
1. Before ticketed flight date: charged USD100 2. On/After ticketed flight date: charged USD150 |
Not allowed |
Allowed |
Yes | |
From Europe |
1. Before ticketed flight date: free 2. On/After ticketed flight date: - Y booking class: free - M/B/S booking class: charged EUR/GBP75 |
1. Before ticketed flight date: charged EUR/GBP100 2. On/After ticketed flight date: charged EUR/GBP150 |
Not allowed |
Allowed |
Yes | |
From Japan |
1. Before ticketed flight date: free 2. On/After ticketed flight date: - Y booking class: free - M/B/S booking class: charged JPY15000 |
1. Before ticketed flight date: charged USD100 2. On/After ticketed flight date: charged USD150 |
Not allowed |
Allowed |
Yes | |
From Taiwan, China |
Free |
1. Before ticketed flight date: charged USD100 2. On/After ticketed flight date: charged USD150 |
Not allowed |
Allowed |
Yes | |
From Russia |
1. Before ticketed flight date: free 2. On/After ticketed flight date: - Y booking class: free - M/B/S booking class: charged EUR100 |
1. Before ticketed flight date: Charged EUR100 2. On/After ticketed flight date: charged EUR200 |
Not allowed |
Allowed |
Yes | |
Economy Classic H, K, L, Q, N, R |
From South East Asia |
Charged: - Before ticketed flight date: USD20/ SGD30/ THB720/ MYR85/ IDR290000 - On/After ticketed flight date: USD50/ SGD70/ THB1800/ MYR215/ IDR720000 |
Charged: - Before ticketed flight date: USD100 - On/After ticketed flight date: USD150 |
Not allowed |
Allowed |
Yes |
From Korea |
Charged: - Before ticketed flight date: KRW30000, except for rebook: free - On/After ticketed flight date: KRW60000, except for rebook: free |
Charged: - Before ticketed flight date: USD100 - On/After ticketed flight date: USD150 |
Not allowed |
Allowed |
Yes | |
From North East Asia |
Charged: - Before ticketed flight date: CNY130/HKD360 - On/After ticketed flight date: CNY320/HKD510 |
Charged: - Before ticketed flight date: USD100 - On/After ticketed flight date: USD150 |
Not allowed |
Allowed |
Yes | |
From Australia |
Charged: - Before ticketed flight date: AUD50 - On/After ticketed flight date: AUD150 |
Charged: - Before ticketed flight date: USD100 - On/After ticketed flight date: USD150 |
Not allowed |
Allowed |
Yes | |
From United States |
Charged: - Before ticketed flight date: USD20 - On/After ticketed flight date: USD50 |
Charged: - Before ticketed flight date: USD120 - On/After ticketed flight date: USD200 |
Not allowed |
Allowed |
Yes | |
From Europe |
Charged: - Before ticketed flight date: EUR/GBP100 - On/After ticketed flight date: EUR/GBP200 |
Charged: - Before ticketed flight date: EUR/GBP120 - On/After ticketed flight date: EUR/GBP250 |
Not allowed |
Allowed |
Yes | |
From Japan |
Charged: - Before ticketed flight date: JPY15000 - On/After ticketed flight date: JPY25000 |
Charged: - Before ticketed flight date: JPY20000 - On/After ticketed flight date: JPY30000 |
Not allowed |
Allowed |
Yes | |
From Taiwan, China |
Free |
Charged: - Before ticketed flight date: USD100 - On/After ticketed flight date: USD150 |
Not allowed |
Allowed |
Yes | |
From Russia |
Charged: - Before ticketed flight date: EUR100 - On/After ticketed flight date: EUR150 |
Charged: - Before ticketed flight date: EUR150 - On/After ticketed flight date: EUR200 |
Not allowed |
Allowed |
Yes | |
Economy Lite T, E, A |
From South East Asia |
Charged: - Before ticketed flight date: 50USD/ 70SGD/ 1700THB/ 215MYR/ 3600INR/ 190AED/ 730000IDR - On/After ticketed flight date: 80USD/ 115SGD/ 2700THB/ 350MYR/ 5700INR/ 300AED/ 1250000IDR |
Charged: - Before ticketed flight date: USD100 - On/After ticketed flight date: USD150 |
Not allowed |
Not allowed |
Yes |
From Korea |
Charged: |
Charged: |
Not allowed |
Not allowed |
Yes | |
From North East Asia |
Charged: |
Charged:- Before ticketed flight date: KRW95000 |
Not allowed |
Not allowed |
Yes | |
From Australia |
Charged: |
Charged: |
Not allowed |
Not allowed |
Yes | |
From United States |
Charged: |
Charged: |
Not allowed |
Not allowed |
Yes | |
From Europe |
Charged EUR/GBP150 |
Charged EUR/GBP200 |
Not allowed |
Not allowed |
Yes | |
From Japan |
Charged JPY25000 |
Charged JPY30000 |
Not allowed |
Not allowed |
Yes | |
From Taiwan, China |
Charged TWD700, except for: Revalidate/Reissue/Exchange for rebook: free |
Charged: - Before ticketed flight date: USD100 - On/After ticketed flight date: USD150 |
Not allowed |
Not allowed |
Yes | |
From Russia |
Charged: |
Charged: |
Not allowed |
Not allowed |
Yes | |
Economy Super Lite G, P |
From South East Asia |
Charged 80USD/ 115SGD/ 2700THB/ 350MYR/ 5700INR/ 300AED/ 1250000IDR |
Charged USD150 |
Not allowed |
Not allowed |
BKK/SGN/KUL/CGK to HAN/SGN/DAD/CXR/VDO: No Others: Yes |
From Korea |
Charged KRW90000 |
Charged USD150 |
Not allowed |
Not allowed |
Yes | |
From North East Asia |
Charged CNY600/HKD700 |
Charged USD150 |
Not allowed |
Not allowed |
Yes | |
From Australia |
Charged AUD250 |
Charged AUD300 |
Not allowed |
Not allowed |
Yes | |
From United States |
Charged USD150 |
Charged USD250 |
Not allowed |
Not allowed |
Yes | |
From Europe |
Charged EUR/GBP150 |
Charged EUR/GBP250 |
Not allowed |
Not allowed |
Yes | |
From Japan |
Charged JPY25000 |
Charged JPY30000 |
Not allowed |
Not allowed |
Yes | |
From Taiwan, China |
Charged TWD1000, except for: Revalidate/Reissue/Exchange for rebook: free |
Charged TWD2000 |
Not allowed |
Not allowed |
Yes | |
From Russia |
Charged EUR250 |
Charged EUR300 |
Not allowed |
Not allowed |
Yes |
General Fare Rules:
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
Conditions | ECO | DELUXE | SKYBOSS |
---|---|---|---|
Hand baggage |
07 kg |
07 kg |
10 kg |
Checked baggage |
Purchase |
20 kg |
30 kg |
Changes in name |
Not Permitted |
Not Permitted |
Not Permitted |
Changes in itinerary |
• Change fee, and fare difference (if any) apply |
• Free of charge |
• Free of charge |
Upgrade |
• Change fee, and fare difference (if any) apply |
• Free of charge |
Not applicable |
No-show |
• The no-show flight ticket is automatically cancelled |
Contact us within 3 working days after the scheduled departure time to request cancelling |
|
Cancelation & credit shell |
• Not Permitted |
• Not Permitted |
• Permitted with fee (*) |
Time condition |
All requests for change must be made at least 24 (twenty-four) hours prior to scheduled departure time |
Note:
• A surplus which may be resulted from any changes to the ticket will be forfeited.
• Please refer to the Fee and Charges for more details
• Insurance not apply for all Thai Vietjet (VZ) Fare & Flights
(*) Only applicable to ticket booked with original SkyBoss fare (not applicable to SkyBoss fare upgraded from other fare types). Credit shell is valid for use up to 01 (one) year from the scheduled departure date of the cancelled flight. System administration fee applies.
(*) For flights operated by Vietjet Air and Thai Vietjet Air, customers will not be refunded in cash or money to customers' bank account/credit card in all cases.
Package | Domestic | International |
---|---|---|
Route, date, flight change |
USD 30 |
USD 50 |
Name change (SkyBoss only) |
USD 30 |
USD 50 |
Cancelation to credit shell |
USD 30 |
USD 50 |
Package |
Domestic |
International |
Note |
||
---|---|---|---|---|---|
BKK/RGN/KUL |
HKG/TPE/TNN /RMQ/KHH/REP/SIN |
ICN/PUS/PUS-REP (1 stop-HAN) |
|||
15kg |
USD 12 |
USD 18 |
USD 23 |
USD 30 |
Prepaid baggage via website. |
20kg |
USD 15 |
USD 20 |
USD 25 |
USD 35 |
|
25kg |
USD 25 |
USD 30 |
USD 36 |
USD 45 |
|
30kg |
USD 30 |
USD 35 |
USD 43 |
USD 55 |
|
35kg |
USD 35 |
USD 40 |
USD 49 |
USD 65 |
|
40kg |
USD 40 |
USD 45 |
USD 56 |
USD 75 |
|
Baggage at the airport |
USD 15 / 15kg |
USD 30 / 20kg |
USD 40 / 20kg |
Buy at the airport (3 hours before departure time) |
|
Over weight |
USD 2 / kg |
USD 15 / kg |
Conditions | Economy | Plus | Business |
---|---|---|---|
Hand baggage |
07 kg |
07 kg |
2 x 07 kg |
Checked baggage |
Purchase |
20 kg |
30 kg |
Changes in name |
Not permitted |
Permitted with fee |
Permitted with fee |
Changes in itinerary |
Not permitted |
• Change fee, and fare difference (if any) apply |
• Change fee, and fare difference (if any) apply |
Cancellation/Refund |
Not permitted |
Permitted with fee |
Permitted with fee |
No-show |
After the departure of flight time |
||
Time condition |
24 hours before the 1st commencing flight departure time |
Note: For Bamboo Business, Flight date / time change is applied:
• Free of charge + fare difference if any upon your request before 24 hours from commencing flight departure time.
• A fee + fare difference if any upon your request within 24 hours after commencing flight departure time.
Economy | Plus | Business | |
---|---|---|---|
Route/ itinerary change |
USD 30 |
USD 30 |
Before 24 hours from departure time: Free |
Date, time change |
USD 30 |
USD 30 |
Free of charge |
Name change |
Not permitted |
USD 30 |
USD 30 |
Cancellation/refund |
Not permitted |
Not permitted |
USD 100 |
Package |
Domestic |
International |
Note |
|||
---|---|---|---|---|---|---|
BKK/RGN/KUL |
HKG/TPE/TNN /RMQ/KHH/REP/SIN |
ICN/PUS/PUS-REP (1 stop-HAN) |
Others |
|||
15kg |
USD 12 |
USD 18 |
USD 23 |
USD 30 |
USD 40 |
Prepaid baggage via website. |
20kg |
USD 15 |
USD 20 |
USD 25 |
USD 35 |
USD 45 |
|
25kg |
USD 25 |
USD 30 |
USD 36 |
USD 45 |
USD 60 |
|
30kg |
USD 30 |
USD 35 |
USD 43 |
USD 55 |
USD 75 |
|
35kg |
USD 35 |
USD 40 |
USD 49 |
USD 65 |
85 USD |
|
40kg |
USD 40 |
USD 45 |
USD 56 |
USD 75 |
95 USD |
|
Baggage at the airport |
16 USD / 15kg |
USD 30 / 20kg |
USD 40 / 20kg |
60 USD / 20kg |
Buy at the airport (3 hours before departure time) |
|
Over weight |
2.5 USD / kg |
USD 15 / kg |
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