FARE RULES

VIETNAM DOMESTIC FARE RULES

Applied for tickets issued from August 6, 2019 and flight operated by Vietnam Airlines only

Fare Type

Change

Cancellation

Priority check-in

Advanced Seat

Business Flex

J, C

Permitted without fee

- Before Departure time: USD 30

- On/After Departure time: USD 30 (Exception for Lunar New Year period: USD 45)

Allowed

Not allowed

Business Classic

D, I

Permitted with fee: USD 15

Permitted with fee: USD 30

Allowed

Not allowed

Economy Flex

Y, B, M, S

- Permitted without fee (Exception for Lunar New Year period)

- On New for Lunar New Year period

+ Before Departure time: USD 15

+ On/After Departure time: USD 30

- Before Departure time: USD 30

- On/After Departure time: USD 30 (Exception for Lunar New Year period: USD 45)

Allowed

Not allowed

Economy Classic

K, L, Q, N, R

- Before Departure time: USD 30

- On/After Departure time: USD 45

- Before Departure time: USD 30

- On/After Departure time: USD 45

Not allowed

Not allowed

Economy Lite

T, E

- Before Departure time: USD 45

- On/After Departure time: Not permitted

Not permitted

Not allowed

Not allowed

Economy Super Lite

A, G, P

Not permitted

Not permitted

Not allowed

Not allowed

General Fare Rules:

  1. Combination: permitted. Most restricted condition applied.
  2. Change - Cancellation:
  • Change: Permitted to equal or higher fare only.
  • Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
  • Passenger have to pay fare difference and change fee (if any)
  1. Change fee:
  • Multiple change fee: Highest change fee of all change fare component applied.
  • Refund change fee is not permitted.
  1. From 01st April 2018, fare for children from 2 to 12 years old will be 90% of adult fare.

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.

INTERNATIONAL FLIGHT FARE RULES DEPARTING FROM VIETNAM

Fare Type

Arrial

Change fee

Cancellation fee

Priority check-in

Advanced Seat

Check-in Baggage

Business Flex

J, C

To Europe/ Australia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

To South East Asia,

United States,

North East Asia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

Business Classic

D, I

To Europe/ Australia

Charged USD50

Charged USD80

Allowed

Allowed

Yes

To South East Asia,

United States,

North East Asia

Charged USD20

Charged USD50

Allowed

Allowed

Yes

Premium Economy Flex

W

To Europe/ Australia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

To South East Asia,

United States,

North East Asia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

Premium Economy Classic

Z, U

To Europe/ Australia

Charged USD50

Charged USD80

Allowed

Allowed

Yes

To South East Asia,

United States,

North East Asia

Charged USD20

Charged USD50

Allowed

Allowed

Yes

Economy Flex

Y, M, B, S

To Europe/ Australia

1. Before ticketed flight date: free
2. On/After ticketed flight date:
- Y booking class: free
- M/B/S booking class: charged USD50

1. Before ticketed flight date: charged USD30
2. On/After ticketed flight date: charged USD80

Not allowed

Allowed

Yes

To South East Asia,

United States,

North East Asia

1. Before ticketed flight date: free
2. On/After ticketed flight date:
- Y booking class: free
- M/B/S booking class: charged USD20

1. Before ticketed flight date: charged USD30
2. On/After ticketed flight date: charged USD80

Not allowed

Allowed

Yes

Economy Classic

H, K, L, Q, N, R

To Europe/ Australia

Charged:
- Before ticketed flight date: USD20
- On/After ticketed flight date: USD50

Charged:
- Before ticketed flight date: USD80
- On/After ticketed flight date: USD130

Not allowed

Allowed

Yes

To South East Asia,

United States,

North East Asia

Charged:
- Before ticketed flight date: USD20
- On/After ticketed flight date: USD50

Charged:
- Before ticketed flight date: USD50
- On/After ticketed flight date: USD80

Not allowed

Allowed

Yes

Economy Lite

T, A, E

To Europe/ Australia

Charged:
- Before ticketed flight date: USD100
- On/After ticketed flight date: USD150

Charged:
- Before ticketed flight date: USD130
- On/After ticketed flight date: USD180

Not allowed

Not allowed

Yes

To South East Asia,

United States,

North East Asia

Charged:
- Before ticketed flight date: USD50
- On/After ticketed flight date: USD80

Charged:
- Before ticketed flight date: USD80
- On/After ticketed flight date: USD110

Not allowed

Not allowed

Yes

Economy Super Lite

G, P

To Europe/ Australia

Charged USD150

Charged USD180

Not allowed

Not allowed

Yes

To South East Asia,

United States,

North East Asia

Charged USD80

Charged USD110

Not allowed

Not allowed

HAN/SGN/DAD/CXR/VDO to BKK/SGN/KUL/CGK: No

Others: Yes

General Fare Rules:

  1. Combination:
  • Permitted. Most restricted condition applied
  1. Extension:
  • Economy Lite: Not permitted.
  • Other Fare Type: Permitted. Passenger have to pay fare difference and change fee (if any).
  1. Change - Cancellation:
  • Change: Permitted to equal or higher fare only.
  • Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
  1. Change fee:
  • Multiple change fee: Highest change fee of all change fare component applied.
  • Refund change fee is not permitted.
  1. Upgrade:
  • Permitted to higher available booking class.
  • Passenger have to pay fare difference and change fee (if any).

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.

INTERNATIONAL FLIGHT FARE RULES DEPARTING FROM OUTSIDE VIETNAM

Fare Type

Departure

Change fee

Cancellation fee

Priority check-in

Advanced Seat

Check-in Baggage

Business Flex

J, C

From South East Asia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Korea

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From North East Asia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Australia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From United States

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Europe

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

Japan

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Taiwan, China

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Russia

Permitted without fee

Permitted without fee

Allowed

Allowed

Yes

Business Classic

D, I

From South East Asia

Charged USD20/ SGD30/ THB720/ MYR85/ IDR290000

Charged USD50/ SGD75/ THB1800/ MYR210/ IDR725000

Allowed

Allowed

Yes

From Korea

Charged KRW30000, except for rebook: free

Charged KRW60000

Allowed

Allowed

Yes

From North East Asia

Charged CNY130/ HKD360

Charged CNY320/ HKD620

Allowed

Allowed

Yes

From Australia

Charged AUD50

Charged AUD95

Allowed

Allowed

Yes

From United States

Charged USD20

Charged USD50

Allowed

Allowed

Yes

From Europe

Charged EUR/GBP75

Charged EUR/GBP100

Allowed

Allowed

Yes

From Japan

Charged JPY15000

Charged JPY18200

Allowed

Allowed

Yes

From Taiwan, China

Free

Charged TWD1400

Allowed

Allowed

Yes

From Russia

Charged EUR100

Charged EUR130

Allowed

Allowed

Yes

Premium Economy Flex

W

From South East Asia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Korea

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From North East Asia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Australia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From United States

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Europe

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Japan

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Taiwan, China

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

From Russia

Permitted without fee

Charged USD30

Allowed

Allowed

Yes

Premium Economy Classic

Z, U

From South East Asia

Charged USD20/ SGD30/ THB720/ MYR85/ IDR290000

Charged USD50/ SGD70/ THB1670/ MYR210/ IDR690000

Allowed

Allowed

Yes

From Korea

Charged KRW30000, except for rebook: free

Charged KRW75000

Allowed

Allowed

Yes

From North East Asia

Charged CNY130/HKD360

Charged CNY330/HKD590

Allowed

Allowed

Yes

From Australia

Charged AUD50

Charged AUD95

Allowed

Allowed

Yes

From United States

Charged USD20

Charged USD50

Allowed

Allowed

Yes

From Europe

Charged EUR/GBP75

Charged EUR/GBP100

Allowed

Allowed

Yes

From Japan

Charged JPY15000

Charged JPY18200

Allowed

Allowed

Yes

From Taiwan, China

Free

Charged TWD1400

Allowed

Allowed

Yes

From Russia

Charged EUR100

Charged EUR130

Allowed

Allowed

Yes

Economy Flex

Y, M, B, S

From South East Asia

1. Before ticketed flight date: free

2. On/After ticketed flight date:

- Y booking class: free

- M/B/S booking class: charged USD20/ SGD30/ THB720/ MYR85/ IDR290000

1. Before ticketed flight date: charged USD30/ SGD40/ THB720/ MYR85/ IDR290000

2. On/After ticketed flight date: charged USD50/ SGD70/ THB1670/ MYR210/ IDR690000

Not allowed

Allowed

Yes

From Korea

1. Before ticketed flight date: free
2. On/After ticketed flight date:
- Y booking class: free
- M/B/S booking class: charged KRW30000, except for rebook: free

1. Before ticketed flight date: Charged KRW35000

2. On/After ticketed flight date: Charged KRW75000

Not allowed

Allowed

Yes

From North East Asia

1. Before ticketed flight date: free

2. On/After ticketed flight date:

- Y booking class: free

- M/B/S booking class: charged CNY130/HKD360

1. Before ticketed flight date: Charged CNY200/HKD230

2. On/After ticketed flight date: Charged CNY330/HKD590

Not allowed

Allowed

Yes

From Australia

1. Before ticketed flight date: free

2. On/After ticketed flight date:

- Y booking class: free

- M/B/S booking class: charged AUD50

1. Before ticketed flight date: Charged AUD45

2. On/After ticketed flight date: Charged AUD95

Not allowed

Allowed

Yes

From United States

1. Before ticketed flight date: free

2. On/After ticketed flight date:

- Y booking class: free

- M/B/S booking class: charged USD20

1. Before ticketed flight date: charged USD30

2. On/After ticketed flight date: charged USD50

Not allowed

Allowed

Yes

From Europe

1. Before ticketed flight date: free

2. On/After ticketed flight date:

- Y booking class: free

- M/B/S booking class: charged EUR/GBP75

1. Before ticketed flight date: charged EUR/GBP25

2. On/After ticketed flight date: charged EUR/GBP100

Not allowed

Allowed

Yes

From Japan

1. Before ticketed flight date: free

2. On/After ticketed flight date:

- Y booking class: free

- M/B/S booking class: charged JPY15000

1. Before ticketed flight date: Charged JPY3200

2. On/After ticketed flight date: Charged JPY18200

Not allowed

Allowed

Yes

From Taiwan, China

Free

1. Before ticketed flight date: Charged TWD900

2. On/After ticketed flight date: Charged TWD1600

Not allowed

Allowed

Yes

From Russia

1. Before ticketed flight date: free

2. On/After ticketed flight date:

- Y booking class: free

- M/B/S booking class: charged EUR100

1. Before ticketed flight date: Charged EUR30

2. On/After ticketed flight date: charged EUR130

Not allowed

Allowed

Yes

Economy Classic

H, K, L, Q, N, R

From South East Asia

Charged:

- Before ticketed flight date: USD20/ SGD30/ THB720/ MYR85/ IDR290000

- On/After ticketed flight date: USD50/ SGD70/ THB1800/ MYR215/ IDR720000

Charged:

- Before ticketed flight date: USD50/ SGD70/ THB1670/ MYR210/ IDR690000

- On/After ticketed flight date: USD80/ SGD110/ THB2750/ MYR340/ IDR1120000

Not allowed

Allowed

Yes

From Korea

Charged:

- Before ticketed flight date: KRW30000, except for rebook: free

- On/After ticketed flight date: KRW60000, except for rebook: free

Charged:

- Before ticketed flight date: KRW65000

- On/After ticketed flight date: KRW95000

Not allowed

Allowed

Yes

From North East Asia

Charged:

- Before ticketed flight date: CNY130/HKD360

- On/After ticketed flight date: CNY320/HKD510

Charged:

- Before ticketed flight date: CNY330/HKD590

- On/After ticketed flight date: CNY520/HKD740

Not allowed

Allowed

Yes

From Australia

Charged:

- Before ticketed flight date: AUD50

- On/After ticketed flight date: AUD150

Charged:

- Before ticketed flight date: AUD95

- On/After ticketed flight date: AUD195

Not allowed

Allowed

Yes

From United States

Charged:

- Before ticketed flight date: USD20

- On/After ticketed flight date: USD50

Charged:

- Before ticketed flight date: USD50

- On/After ticketed flight date: USD80

Not allowed

Allowed

Yes

From Europe

Charged:

- Before ticketed flight date: EUR/GBP75

- On/After ticketed flight date: EUR/GBP100

Charged:

- Before ticketed flight date: EUR/GBP100

- On/After ticketed flight date: EUR/GBP130

Not allowed

Allowed

Yes

From Japan

Charged:

- Before ticketed flight date: JPY15000

- On/After ticketed flight date: JPY25000

Charged:

- Before ticketed flight date: JPY18200

- On/After ticketed flight date: JPY28200

Not allowed

Allowed

Yes

From Taiwan, China

Free

Charged:

- Before ticketed flight date: TWD1600

- On/After ticketed flight date: TWD1600

Not allowed

Allowed

Yes

From Russia

Charged:

- Before ticketed flight date: EUR100

- On/After ticketed flight date: EUR150

Charged:

- Before ticketed flight date: EUR130

- On/After ticketed flight date: EUR180

Not allowed

Allowed

Yes

Economy Lite

T, E, A

From South East Asia

Charged:

- Before ticketed flight date: 50USD/ 70SGD/ 1700THB/ 215MYR/ 3600INR/ 190AED/ 730000IDR

- On/After ticketed flight date: 80USD/ 115SGD/ 2700THB/ 350MYR/ 5700INR/ 300AED/ 1250000IDR

Charged:

- Before ticketed flight date: USD80/ SGD110/ THB2750/ MYR340/ IDR1120000

- On/After ticketed flight date: 110USD/ 145SGD/ 3650THB/ 475MYR/ 7800INR/ 410AED/ 1650000IDR

Not allowed

Not allowed

Yes

From Korea

Charged:
- Before ticketed flight date: KRW60000, except for rebook: free
- On/After ticketed flight date: KRW90000, except for rebook: free

Charged:
- Before ticketed flight date: KRW95000
- On/After ticketed flight date: KRW125000

Not allowed

Not allowed

Yes

From North East Asia

Charged:
- Before ticketed flight date: CNY450/HKD510
- On/After ticketed flight date: CNY450/HKD510

Charged:
- Before ticketed flight date: CNY650/HKD740
- On/After ticketed flight date: CNY800/HKD930

Not allowed

Not allowed

Yes

From Australia

Charged:
- Before ticketed flight date: AUD150
- On/After ticketed flight date: AUD250

Charged:
- Before ticketed flight date: AUD195
- On/After ticketed flight date: AUD295

Not allowed

Not allowed

Yes

From United States

Charged:
- Before ticketed flight date: USD100
- On/After ticketed flight date: USD150

Charged:
- Before ticketed flight date: USD130
- On/After ticketed flight date: USD180

Not allowed

Not allowed

Yes

From Europe

Charged EUR/GBP150

Charged EUR/GBP180

Not allowed

Not allowed

Yes

From Japan

Charged JPY25000

Charged JPY28200

Not allowed

Not allowed

Yes

From Taiwan, China

Charged TWD700, except for: Revalidate/Reissue/Exchange for rebook: free

Charged TWD1400

Not allowed

Not allowed

Yes

From Russia

Charged:
- Before ticketed flight date: EUR150
- On/After ticketed flight date: EUR250

Charged:
- Before ticketed flight date: EUR180
- On/After ticketed flight date: EUR280

Not allowed

Not allowed

Yes

Economy Super Lite

G, P

From South East Asia

Charged 80USD/ 115SGD/ 2700THB/ 350MYR/ 5700INR/ 300AED/ 1250000IDR

Charged 110USD/ 145SGD/ 3650THB/ 475MYR/ 7800INR/ 410AED/ 1650000IDR

Not allowed

Not allowed

BKK/SGN/KUL/CGK to HAN/SGN/DAD/CXR/VDO: No

Others: Yes

From Korea

Charged KRW90000

Charged KRW125000

Not allowed

Not allowed

Yes

From North East Asia

Charged CNY600/HKD700

Charged CNY800/HKD930

Not allowed

Not allowed

Yes

From Australia

Charged AUD250

Charged AUD295

Not allowed

Not allowed

Yes

From United States

Charged USD150

Charged USD210

Not allowed

Not allowed

Yes

From Europe

Charged EUR/GBP150

Charged EUR/GBP210

Not allowed

Not allowed

Yes

From Japan

Charged JPY25000

Charged JPY28200

Not allowed

Not allowed

Yes

From Taiwan, China

Charged TWD1000, except for: Revalidate/Reissue/Exchange for rebook: free

Charged TWD1900

Not allowed

Not allowed

Yes

From Russia

Charged EUR250

Charged EUR280

Not allowed

Not allowed

Yes

General Fare Rules:

  1. Combination:
  • Permitted. Most restricted condition applied.
  1. Extension:
  • Economy Lite: Not permitted.
  • Other Fare Type: Permitted. Passenger have to pay fare difference and change fee (if any).
  1. Change - Cancellation:
  • Change: Permitted to equal or higher fare only.
  • Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
  • Passenger have to pay fare difference and change fee (if any).
  1. Change fee:
  • Multiple change fee: Highest change fee of all change fare component applied.
  • Refund change fee is not permitted.

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.

Vietjet Conditions

(*) Promotion tickets will be applied with Promo fare.

Conditions SKYBOSS ECO PROMO
Changes in name

- Applicable to the whole journey
- Charge fee of change and difference in fare, if any

- Applicable to the whole journey
- Charge fee of change and difference in fare, if any

Not permitted

Changes in itinerary

- Free of charge
- Charge difference in fare, if any

Charge fee of change and difference in fare, if any

Charge fee of change and difference in fare, if any

Upgrade  

Charge fee of change and difference in fare

Charge fee of change and difference in fare

Change condition

24 hours before departure

24 hours before departure

24 hours before departure

Reserved validity

Not Available

Not Available

Not Available

Refund/Cancelation

Not Available

Not Available

Not Available

Hand baggage

10 kg

07 kg

07 kg

Checked baggage

30 kg

Purchase

Purchase

Changing fee

Package Domestic International

Route, date, flight change

20 USD

45 USD

Name change

25 USD

45 USD

Baggage Fare

Package

Domestic

International

Note

BKK/RGN/KUL

HKG/TPE/TNN /RMQ/KHH/REP/SIN

ICN/PUS/PUS-REP (1 stop-HAN)

15kg

10 USD

18 USD

23 USD

30 USD

Prepaid baggage via website.

20kg

12 USD

20 USD

25 USD

35 USD

25kg

15 USD

30 USD

36 USD

45 USD

30kg

19 USD

35 USD

43 USD

55 USD

35kg

22 USD

40 USD

49 USD

65 USD

40kg

24 USD

45 USD

56 USD

75 USD

Baggage at the airport

15 USD / 15kg

30 USD / 20kg

40 USD / 20kg

Buy at the airport (3 hours before departure time)

Over weight

2 USD / kg

15 USD / kg

Jetstar Conditions

Conditions MAX PLUS ECONOMY
Changes in name

- Free of charge
- Charge difference in fare, if any

- Free of charge
- Charge difference in fare, if any

- Not permitted

Changes in date, time

- Free of charge
- Charge difference in fare, if any

- Free of charge
- Charge difference in fare, if any

Charge fee of change and difference in fare, if any

Changes in itinerary

Not permitted

Not permitted

Not permitted

Upgrade  

Charge fee of change and difference in fare

Charge fee of change and difference in fare

Change condition

24 hours before departure

24 hours before departure

24 hours before departure

Reserved validity

Not Available

Not Available

Not Available

Refund/Cancelation

Permit with fee

Not Available

Not Available

Hand baggage

07 kg

07 kg

07 kg

Checked baggage

30 kg

20 kg

Purchase

Changing fee

Package Domestic International

Route, date, flight change

20 USD

45 USD

Name change

20 USD

45 USD

Baggage Fare

Package

Domestic

International

Note

BKK/RGN/KUL

HKG/TPE/TNN /RMQ/KHH/REP/SIN

ICN/PUS/PUS-REP (1 stop-HAN)

Others

15kg

10 USD

18 USD

23 USD

30 USD

40 USD

Prepaid baggage via website.

20kg

12 USD

20 USD

25 USD

35 USD

45 USD

25kg

15 USD

30 USD

36 USD

45 USD

60 USD

30kg

19 USD

35 USD

43 USD

55 USD

75 USD

35kg

22 USD

40 USD

49 USD

65 USD

85 USD

40kg

24 USD

45 USD

56 USD

75 USD

95 USD

Baggage at the airport

16 USD / 15kg

30 USD / 20kg

40 USD / 20kg

60 USD / 20kg

Buy at the airport (3 hours before departure time)

Over weight

2.5 USD / kg

15 USD / kg


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